Returns & Refunds Policy
🔁 Return & Refund Policy
We want you to love your space—and the pieces that make it yours. If something isn’t quite right, we’re here to help.
🛍️ Returns
We accept returns within 14 days of delivery. To be eligible for a return:
-
Item must be unused and in the same condition you received it
-
Original packaging must be intact
-
You must provide proof of purchase (order number or confirmation email)
Please contact us at our contact page before returning any items.
💸 Refunds
Once we receive and inspect your returned item, we’ll notify you via email. If approved:
-
Your refund will be processed back to your original payment method within 5–10 business days
-
Shipping costs are non-refundable unless the return is due to a defect or error on our part
📦 Damaged or Incorrect Items
If you received a damaged or wrong item, we’ll make it right—at no cost to you. Please email us within 48 hours of delivery with:
-
A photo of the damaged/incorrect item
-
Your order number
🚚 Exchanges
We do not currently offer direct exchanges. If you need a different item, simply return the original and place a new order.
❗ Non-Returnable Items
Certain items cannot be returned, including:
-
Personalized/custom products
-
Clearance or final sale items
📩 Questions?
We’re here to help! Contact our support team at contact page for any questions about your order or this policy.