Free shipping worldwide on orders from $100 - in time for the holidays
Free shipping worldwide on orders from $100 - in time for the holidays

Returns & Refunds Policy

 

🔁 Return & Refund Policy

We want you to love your space—and the pieces that make it yours. If something isn’t quite right, we’re here to help.


🛍️ Returns

We accept returns within 14 days of delivery. To be eligible for a return:

  • Item must be unused and in the same condition you received it

  • Original packaging must be intact

  • You must provide proof of purchase (order number or confirmation email)

Please contact us at our contact page before returning any items.


💸 Refunds

Once we receive and inspect your returned item, we’ll notify you via email. If approved:

  • Your refund will be processed back to your original payment method within 5–10 business days

  • Shipping costs are non-refundable unless the return is due to a defect or error on our part


📦 Damaged or Incorrect Items

If you received a damaged or wrong item, we’ll make it right—at no cost to you. Please email us within 48 hours of delivery with:

  • A photo of the damaged/incorrect item

  • Your order number


🚚 Exchanges

We do not currently offer direct exchanges. If you need a different item, simply return the original and place a new order.


❗ Non-Returnable Items

Certain items cannot be returned, including:

  • Personalized/custom products

  • Clearance or final sale items


📩 Questions?

We’re here to help! Contact our support team at contact page for any questions about your order or this policy.